Legal Policies

Effective Date: February 2026

Goat Labs values transparency and trust. Below you will find our Privacy Policy, Terms & Conditions, and Refund Policy outlining how we operate and how your information and purchases are handled.

Privacy Policy

1. Information We Collect

We collect personal information you voluntarily provide when you place an order, create an account, subscribe to our newsletter, or contact us. This may include your name, email address, billing and shipping address, phone number, and order details.

We may automatically collect technical information such as IP address, browser type, device information, and pages visited to improve site performance and user experience.

2. How We Use Your Information

• Process and fulfill orders
• Send confirmations and shipping updates
• Provide customer support
• Improve products and website performance
• Send marketing communications (if opted in)
• Prevent fraud and maintain security

We do not sell personal information.

3. Payment Processing

Payments are securely processed through trusted third-party providers. Goat Labs does not store full credit card information on our servers.

4. Cookies

We use cookies to enable shopping cart functionality, analyze traffic, and enhance browsing experience. You may disable cookies in your browser settings.

5. Data Security

We implement reasonable safeguards to protect your data; however, no online system can guarantee complete security.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at support@goatlabs.com.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age.

Terms & Conditions

1. Use of Website

By using this website, you agree to comply with all applicable laws and not misuse or attempt to disrupt the website’s operation.

2. Product Information

We strive to provide accurate product descriptions. However, we do not warrant that all product descriptions or pricing information are error-free.

3. Orders & Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

4. Pricing

Prices are listed in U.S. dollars and are subject to change without notice.

5. Limitation of Liability

Goat Labs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

6. Governing Law

These Terms shall be governed by the laws of the State of Arizona.

Refund Policy

1. Food Safety Policy

Due to the nature of food products, all sales are final. We do not accept returns of opened or used products for safety reasons.

2. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery at support@goatlabs.com with photos of the issue. We will review and may offer a replacement or refund at our discretion.

3. Shipping Issues

We are not responsible for delays caused by carriers. However, we will assist in resolving lost package claims when possible.

4. Contact

For any refund-related inquiries, contact:

Goat Labs
support@goatlabs.com